Undergraduate Study Program in Law, Faculty of Law, Universitas Islam Indonesia (UII) held a practitioner sharing program related to the course “Government Supervision Law.” With this practitioner teaching program, professionals or practitioners in the field of government supervision law can share their knowledge and experiences directly with students at the Faculty of Law UII. The resource person in this practitioner teaching program is Dr. Johanes Widijantoro, S.H., M.H., Ombudsman of the Republic of Indonesia. This practitioner teaching program is held from 15.20 to 17.00 WIB with three meetings; the first meeting took place on Thursday, November 21, 2024, and took place in the Mini Auditorium Room, 4th Floor, Faculty of Law UII. The second meeting took place on Friday, November 22, 2024, in the Legislative Drafting Room, 3rd Floor, Faculty of Law UII, while the third meeting was to give assignments to students. The moderator who accompanied the teaching practitioner lecture was Moh. Hasyim, S.H., M.Hum., as a permanent lecturer at the Department of State Administrative Law, Faculty of Law UII, and attended by students of the Faculty of Law UII, especially students of the Government Supervision Law B class.
The Ombudsman is a state institution that has a special task to oversee the implementation of public services. In other words, the Ombudsman is a “supervisor” who ensures that the services provided by the government, both central and regional, to the community run well and in accordance with applicable regulations. The Ombudsman is intended as a communication bridge between citizens and organizers. Widespread corruption, poor state administration, population explosion, and political instability are some of the reasons for the birth of the Ombudsman in several countries, including Indonesia. The duties of the Ombudsman itself are to receive reports, conduct investigations, and resolve problems so that the output of the work procedures of the Indonesian Ombudsman is to improve the quality of public services.
In his presentation, Dr. Johanes explained that “There are several factors that cause the Ombudsman to be able to develop in many countries, one of which is flexibility. This means that this ombudsman system is very flexible and can adapt to countries with different political and administrative backgrounds. Some of the legal bases for the Ombudsman in Indonesia are Law Number 37 of 2008 concerning the Indonesian Ombudsman and Law Number 25 of 2009 concerning Public Services. The reports that can be reported to the Ombudsman are allegations of maladministration in public service providers organized by state and government organizations, including those organized by state-owned enterprises, regional-owned enterprises, state-owned legal entities, as well as private bodies or corporations that are given the task of organizing public services. The Indonesian Ombudsman provides easy access to the public in submitting reports by opening on-the-spot complaint reception services at several points, such as at the Public Service Mall or visits to villages. So that in 2024 it was recorded that through this access the Indonesian Ombudsman had accommodated 7,436 public complaints.” Before the program was ended by the moderator, a question and answer session, discussion of case studies, group photos, and the handover of souvenirs were held at the second meeting.